Privacy Policy for Agile Reviews

1. Introduction

Agile Web Designs ("we", "us", or "our") is committed to protecting and respecting your privacy. This Privacy Policy explains how we collect, use, and protect the personal information of users ("you" or "your") when you use our tool, Agile Reviews.

2. Information We Collect

When you use Agile Reviews, we may collect the following personal information:

Name: To personalise your experience and the communications you send to your customers.
Company Name: To customise the templates you use for review requests.
Place ID: To generate accurate links to your business’s Google Review page.

3. How We Use Your Information

We use the information collected to:

Customise the prepopulated templates you send to your customers, ensuring they are personalised with your name and company details.
Generate accurate and direct links to your business’s Google Review page using the provided Place ID.

We do not share this information with third parties, and it is used solely for the purpose of enhancing your experience with Agile Reviews.

4. Data Storage and Security

Your personal information is stored securely and is only accessible to those who require it for the purposes described in this policy. We implement appropriate technical and organisational measures to protect your data from unauthorised access, use, or disclosure.

5. Data Retention

We retain your personal information for as long as you continue to use Agile Reviews. If you choose to stop using the tool, you can request that we delete your data by contacting us at the details provided below.

6. Third-Party Services

Agile Reviews may contain links to third-party websites or services, such as Google Reviews. We are not responsible for the privacy practices or the content of these third-party services. We encourage you to review the privacy policies of any third-party services you interact with through Agile Reviews.

7. Your Rights

As a user of Agile Reviews, you have the right to:

Access and correct the personal information we hold about you.
Request the deletion of your personal information.
Withdraw your consent for us to use your information at any time, which may affect your ability to use certain features of the tool.

8. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. We will notify you of any significant changes by posting the new Privacy Policy on our website. Your continued use of Agile Reviews after any such changes constitutes your acceptance of the new Privacy Policy.

9. Contact Us

f you have any questions or concerns about this Privacy Policy or how Agile Reviews operates, please contact us at: Agile Web Designs hello@agilewebdesigns.co.uk.

Privacy Policy

Last updated: Aug 22, 2025

Agile Reviews (“we”, “us”, “our”) is a product of Agile Web Designs LTD, a private limited company registered in England. We are committed to protecting your privacy and handling your personal data responsibly.

This Privacy Policy explains how we collect, use, and protect your information when you visit or interact with https://agilereviews.app (the “Website”).

1. information we collect

We may collect the following information:

Name
Email address
Phone number
Business name and business details
Any information you submit via forms on our website
Technical data such as IP address, browser type, device type, and usage data

2. how we collect information

We collect information when you:

Fill in a form on our website
Request information, a demo, or a free trial
Communicate with us by email, phone, or SMS
Use our website (via cookies and analytics tools)

3. how we use your information

We use your information to:

Respond to enquiries and requests
Contact you by phone, email, or SMS about Agile Reviews
Assess whether our services are suitable for your business
Provide and improve our services
Manage leads and customer relationships
Monitor website usage and improve performance

We do not sell your personal data.

4. legal basis for processing (UK & GDPR)

We process your personal data based on:

Consent – when you submit a form or request contact
Legitimate interest – to respond to enquiries and operate our business
Legal obligation – where required by law

5. marketing communications

If you submit your details, we may contact you regarding Agile Reviews and related services.
You can opt out of communications at any time by replying to a message or contacting us directly.

We do not send unsolicited marketing unrelated to your enquiry.

6. sharing your information

We may share your information with trusted service providers who help us operate our business, such as:

CRM and communication platforms
Analytics and tracking tools
Hosting and infrastructure providers

These providers only process data on our instructions and are required to keep it secure.

7. cookies and tracking

We use cookies and similar technologies to:

Ensure the website functions correctly
Analyse traffic and usage
Improve performance and user experience

For more details, please see our Cookie Policy.

8. data retention

We retain personal data only for as long as necessary to:

Respond to enquiries
Provide services
Meet legal or accounting obligations

You may request deletion of your data at any time.

9. your rights

You have the right to:

Access your personal data
Request correction of inaccurate data
Request deletion of your data
Object to or restrict processing
Withdraw consent at any time

To exercise these rights, contact us using the details below.

10. data security

We take reasonable technical and organisational measures to protect your personal data from loss, misuse, or unauthorised access.

11. third-party links

Our website may contain links to third-party websites. We are not responsible for their privacy practices.

12. contact details

If you have questions about this Privacy Policy or how we handle your data, contact us at:

Email: hello@agilewebdesigns.co.uk
Company: Agile Web Designs LTD
Product: Agile Reviews

13. changes to this policy

We may update this Privacy Policy from time to time. The latest version will always be available on this page.